Refund & Cancellation Policy
Aivan IAS
At Aivan IAS, we aim to provide high-quality digital study materials in the form of E-books and PDFs. Please read our Refund & Cancellation Policy carefully before making a purchase.
Digital Products
- All products sold on this website are digital downloads, including E-books and PDF study materials.
- No physical goods are shipped.
No Refund Policy (After Download)
- Once the digital product has been successfully downloaded or accessed, refunds are not applicable.
- This is because digital products cannot be returned once delivered.
Eligible Refund Cases
Refunds will be considered only in the following cases:
- Duplicate payment made by the user
- Technical issues where the product was not delivered or accessible despite successful payment
Refund Process & Timeline
- Approved refunds will be processed within 7–10 working days.
- The refunded amount will be credited back to the original payment method used during checkout.
Time Limit to Raise Request
- Users must contact us regarding any refund-related issue within 48 hours of the payment.
- Requests raised after this period may not be considered.
Contact for Refund Queries
For refund or payment-related concerns, please contact us at:
Email: aivanias.info@gmail.com
Phone: +91 9654572600
Address: New Delhi, India
Policy Updates
Aivan IAS reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
