Refund & Cancellation Policy

Aivan IAS

At Aivan IAS, we aim to provide high-quality digital study materials in the form of E-books and PDFs. Please read our Refund & Cancellation Policy carefully before making a purchase.


Digital Products

  • All products sold on this website are digital downloads, including E-books and PDF study materials.
  • No physical goods are shipped.

No Refund Policy (After Download)

  • Once the digital product has been successfully downloaded or accessed, refunds are not applicable.
  • This is because digital products cannot be returned once delivered.

Eligible Refund Cases

Refunds will be considered only in the following cases:

  • Duplicate payment made by the user
  • Technical issues where the product was not delivered or accessible despite successful payment

Refund Process & Timeline

  • Approved refunds will be processed within 7–10 working days.
  • The refunded amount will be credited back to the original payment method used during checkout.

Time Limit to Raise Request

  • Users must contact us regarding any refund-related issue within 48 hours of the payment.
  • Requests raised after this period may not be considered.

Contact for Refund Queries

For refund or payment-related concerns, please contact us at:

📧 Email: aivanias.info@gmail.com
📞 Phone: +91 9654572600
📍 Address: New Delhi, India


Policy Updates

Aivan IAS reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.